BS 25999-2:2007 (BUSINESS CONTINUITY MANAGEMENT SYSTEM)

Certification: BS 25999-2:2007
Certification Name: Business Continuity Management (BCM)
Certificate Number: BCMS 559485
Certified on: June 21, 2010
Latest Issue: June 21, 2010
Expiry Date: June 20, 2013
Certifying Agency : British Standards Institution 

Scope of Certification
The Business Continuity Management System applies to Telecommunications Service Processes (Network Operations Service  and  Engineering Services) supported by  Internal Value Creation Processes (Human Resource, Finance & Commercial, Information Technology and Administration & Facilities) delivered from  Global Delivery Centres at Ambattur, Chennai, India  and Kharadi, Pune, India

BS 25999-2:2007 (BUSINESS CONTINUITY MANAGEMENT SYSTEM)

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The BS 25999 is a Business Continuity Management (BCM) standard published by the British Standards Institution (BSI). The focus of the Standard is to provide a basis for understanding, developing and implementing business continuity practices within an organization and to provide confidence in the organization's dealings with customers and other organizations. Further, it provides confidence to various stakeholders about the ability of the organisation to recover from high-impact low-probability events and demonstrate sustainability of organisational processes.  The emphasis is on recovery of operations to an acceptable level within time-lines before the viability of the organisation is affected. The Standard also requires an organisation to undertake an analysis of the business impact of a disruption and develop precautionary measures to minimize such impact.   

As a part of its Vision to ‘exceed customer’s expectations’, TCTS undertook a comprehensive review of its key internal value creation processes and created incident management plans (IMP) that would enable it to react and recover within specified time-lines to incidents that disrupt, or have the potential to disrupt, normal operations. Incident management plans have identified resources in terms of materials, command centres, etc, personnel with specified roles and responsibilities and necessary training, and internal and external communication plans. All IMPs have an exercise plan approved by senior management.

TCTS also works with its customers to create business continuity plans that address requirements specific to the customer, using the frameworks and practices developed to achieve certification for itself.