Operators Focus Areas:
- Eliminate multiple field visits
- Enhance first-call resolution
- Optimize field force (multiple tasks in a single visit)
- Improve remote resolution
- Better surge management
- Automation-driven design, I&C, migration, fault management
Tata Communications Transformation Services’ (TCTS) strong lineage in fixed line network operations offers vendor-neutral consulting and solutions, including automation-driven end-to-end service management. TCTS brings rich experience in managing multi-vendor, multi-platform eco-systems for global telcos, enabling fixed line network lifecycle management at optimized costs.
Key Features
Service Offerings
Fibre Lifecycle Management
A comprehensive, automation-first solution and services suite for CSPs to manage the entire fibre network lifecycle—from planning and design to deployment and day-to-day operations.
Network Engineering and Advisory
Streamline and align your fixed line network and business needs with tool-enabled solutions to identify gaps, plan and design digital networks, and build robust capabilities.
Network Migration and Modernization
Seamlessly migrate your existing network to advanced infrastructure with tool-led migration processes for minimal service disruption, network downtime and data loss.
Network Management – Multi-Tech and Multi-OEM
Enable hassle-free and smooth operations across your value chain with AI platform-enabled fixed line network managed services, including field operations.
Network Transformation Services
Build agile, scalable, secure and digital-ready fixed line network infrastructure using AI to achieve your business and digital transformation goals.
Telco Cloud & Virtualization Services
Accelerate your cloud adoption initiative to implement migration, virtualization, rapid prototyping and security enhancements and reduce your time-to-market for differentiated services.
Intelligent Network Operation Center (NOC)
Manage your dynamic and complex network with our AI-based platforms, ensuring predictive and preventive maintenance for exceptional network performance. With real-time visibility and advanced insights-empowered solutions, we ensure proactive monitoring and appropriate measures to mitigate disruptions.
