Managing your business on your fingertips is all about how effectively Lead to Order (L2O) process is being managed in your organization. Effective management of Lead to Order process ensures seamless integration of Sales, Order Management, and Service Delivery Processes during customer Lifecycle Management. It also ensures end to end view for measuring business performance and required actions to be performed for revenue acceleration. "Lead to Order Management" Solution is based on TCTS deep understanding of Telecom B2B domain, Lean principals, Automation Challenges.
Lead to Order Management will improve operational efficiency that will lead to enhanced customer experience. Effective management of L2O process ensures seamless integration of Sales, Presales, Product, Order Management and Service Delivery Processes during customer Lifecycle Management. It also ensures end to end view is available for measuring business performance and required actions are performed for revenue acceleration.
TCTS has proven experience in transformations and introduced "Lead to Order Management" for managing L2O process. "Lead to Order Management" embraces L2O framework and creates visibility at every step of the process and facilitates business teams with end to end visibility. This solution is based on TCTS deep understanding of Telecom B2B domain, Lean principals and Automation Challenges.
Lead to Order Management addresses the entire spectrum of customer experience.