Global Telecom Operations with Proactive Service Management & Business Transformation
A US telecom optimized global operations with automation, 24/7 support, and financial recovery—boosting CX and reclaiming $2.2M in receivables
A US telecom optimized global operations with automation, 24/7 support, and financial recovery—boosting CX and reclaiming $2.2M in receivables
A leading UK telco revamped WAN delivery with outcome-based operations, cutting cycle time, boosting NPS, and achieving 35% cost savings & 96% delivery success.
A Tier-1 Canadian telco upgraded IPRAN to MPLS with QoS, boosting 5G scalability, reducing cancellations, and delivering 25K+ transactions in a year.
A Belgian telecom unified 3 NOCs into one, boosting efficiency with 24x7 monitoring, automation, and ITIL-aligned processes—cutting outages by 79%.
A leading tier-1 Spanish telco was transitioning from copper to fibre-optic networks and was looking to carry out its copper decommissioning without disrupting customer services. TCTS with its hybrid delivery capability decommissioned copper in chunks accelerating the migration process. Download the complete case study to uncover the full strategy.
Identify and resolve worst-performing RAN cells with AI/ML. Boost efficiency, reduce MTTR, and improve customer experience. Explore Worst Cell Finder now.
Explore how CSPs leverage AI/ML to optimize RF traffic load, reduce congestion, and enhance network performance in 4G/5G networks.
Detect and resolve RAN traffic anomalies proactively with AI/ML. Boost QoS, reduce MTTR, and automate fault correction. Explore AI in Telco.
Boost RAN uptime with predictive AI. Detect silent cells, reduce failures, and optimize accessibility. Start transforming your network today!
Accelerate lead-to-quote cycles with our AI Proposal Generator. Boost accuracy, reduce delays, and streamline telecom proposals. Read use case.
Ready to Transform the World?
Enable a resilient ecosystem built on robust networks that deliver unparalleled customer experiences