About the Client
Global Logistics Company
Challenge
As part of its ambitious Network Transformation Strategy, the client set out to seamlessly integrate its latest acquisition—a Hong Kong-based contract logistics company—into its expansive global network. To unlock the full value of this acquisition, it needed a rapid, large-scale network migration that would unify operations across 113 sites in 13 countries, spanning from Australia, Indonesia, and Japan to the UAE. With a tight deadline, the stakes were high.
Requirements
- Multi-domain network migration: Migrate critical network domains, including network security, WAN, LAN, Wireless LAN, and DDI, all while ensuring zero disruption to business operations.
- Multi-stakeholder coordination: On-site execution by third-party support engineers, demanding seamless coordination between multiple stakeholders—from local IT teams and field engineers to program managers and technical experts.
Solution
With a clear vision and a bold execution strategy, the client successfully navigated one of its most complex network migrations.
- With over 6,800 users relying on uninterrupted connectivity, it executed a carefully planned cutover strategy, ensuring minimal downtime and a smooth transition
- During the cutover, it implemented robust firewall policies and security protocols to safeguard its expanding network, reinforcing its commitment to enterprise-grade cybersecurity
- To keep global stakeholders informed, TCTS deployed an automated dashboard, which provided live updates and full transparency throughout the migration process. This ensured alignment across teams, regions, and technical domains
- Successfully migrated over 5,800 network devices, including access and core switches, firewalls, routers, WLC controllers, and access points
Results
| 100% |
Near-Zero Downtime |
Secure Network |
|
Successful migration: All 113 sites across 13 countries seamlessly integrated in five months |
Critical operations continued uninterrupted, ensuring business continuity |
Unified security, routing, & monitoring across all locations, strengthening global infrastructure |
