About the Client
Regional Tier-1 Operator in Oman
Challenge
As a progressive telco, the client recognized the growing demand for seamless connectivity and agile service delivery. To stay ahead of the curve, they sought to simplify the complexity of WAN management. The client needed an orchestrated and automated SD-WAN solution that would enhance performance, reduce operational overhead, and deliver a superior customer experience.
Requirements
Provide hybrid transport connectivity to enterprise customers in the evolving business market
Use the SD-WAN infrastructure to deliver a range of value-added services
Modernize network, improve security, and reduce costs
Solution
A Future-Ready Software-Defined WAN Solution
The solution was meticulously engineered to ensure flexibility, security, and simplicity for the operator’s enterprise customers. At its core, the deployment featured a hybrid transport connectivity model designed to seamlessly integrate physical and virtual endpoints. This was achieved through the deployment of virtual network functions (VNFs) on Universal customer premises equipments (CPEs), complemented by controllers, orchestrators, gateways, and a centralized subscriber/admin portal.
Centralized Management and Virtualization
The centralized management suite enabled effortless control over the entire SD-WAN infrastructure. Its built-in routing capabilities, paired with virtualization software, allowed the telco to streamline network operations while ensuring consistent performance across all endpoints.
Security and Third-Party Integrations
Security was a cornerstone of the deployment. The solution integrated a virtual firewall and seamlessly incorporated third-party VNFs to enhance the telco’s ability to offer secure connectivity to its enterprise customers. This ensured that the telco’s could provide a network infrastructure built to withstand modern cyber threats without compromising performance.
Comprehensive Deployment and Automation
The deployment process was designed with efficiency at its heart.
- Zero-Touch Provisioning: Enabled rapid, automated configuration of SD-WAN CPEs, minimizing manual intervention and reducing deployment time
- Bulk CPE Automation: Scaled deployments efficiently across multiple sites, ensuring consistency and speed
- Site Surveys and Design: Each customer’s location was thoroughly assessed to ensure the solution was tailored to meet specific requirements
- API integration with the telco’s OSS/BSS system
Turnkey Project Delivery
From engineering and design to customer site delivery, installation, and commissioning, TCTS provided an end-to-end service. The professional services team ensured every detail of the Versa SD-WAN solution build and design met the telco’s expectations. This included on-site installation, customization, and ongoing training to equip the operator’s teams with the skills needed for optimal solution management.
Ongoing support was a critical element of the solution. The managed SD-WAN platform was supplemented with professional services support, enabling the operator to onboard new devices efficiently and provide a seamless experience for its enterprise customers.
Empowering with Best-in-Class Capabilities
The solution also included advanced traffic conditioning, real-time big data analytics, and a single-pane-of-glass interface for provisioning, management, and monitoring. These features empowered the operator to deliver exceptional performance, scalability, and visibility to its enterprise customers.
Results
Zero-Touch
Provisioning for increased visibility and simplified management
Technology Neutral
And vendor-neutral SD-WAN network design
6-Month Deployment
Centralized mgmt. accelerated the deployment process
Successful Onboarding
Of telco’s key customer on the SD-WAN platform
By embracing an automated SD-WAN solution with TCTS, the client successfully modernized its network operations, enhanced customer experiences, and unlocked new revenue opportunities.
